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Problems Joining / Logging On
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If you have problems logging on, please use our on-line form.
FAQs:
Q: Every time I try to login, I receive an "authorization failed" error. How can I resolve this issue?
A: There can be many possible reasons. However, the most common reason is the User ID and Password pair are not being typed in correctly. Please remember the ID and password are case sensitive.
If you have tried this and are still experiencing problems, try configuring your Web Browser’s proxy setting to "No Proxy".
Also check to ensure you are using the most current version (non beta version) of Microsoft Internet Explorer or Netscape Navigator.
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